SELLER

TITLE : Janset Bilgin Jewelry

Phone : 0(212) 243 12 24 

Website : jansetbilgin.com

E-mail : infojansetbilgin@gmail.com

BUYER:

Name:

Address:

Phone:

E-mail address:

ARTICLE 2 – SUBJECT OF THE CONTRACT

The subject of this contract is to determine the rights and liabilities of the parties as to the sale and delivery of the goods/services which BUYER has ordered via SELLER’s website www.jansetbilgin.com or phone number 0(212) 243 12 24, and features and price of which are specified in the contract, in accordance with the Consumer Protection Law No. 6502 and the provisions of Regulations on Distance Contracts. BUYER accepts and declares that he is aware of all preliminary information such as basic features, price, payment method, delivery conditions, etc. of the goods/services subject to sale and his right to “withdraw”, that he has confirmed this preliminary information online and ordered the goods/services in accordance with the provisions of this contract. The preliminary information on the payment page on www.elyssajewelry.com and the invoice are an integral part of this contract.

Article 3- PRODUCT AND ORDER INFORMATION

Product name:

Quantity of product:

Product price including VAT:

Delivery cost:

Payment Method:

Article 4- INVOICE AND DELIVERY INFORMATION

Invoice Address:

Title on the Invoice:

Article 5- GENERAL CONDITIONS

Persons under the age of 18 may not shop from www.jansetbilgin.com. By signing this contract electronically, BUYER confirms that he is older than 18.

SELLER is not responsible for the price and content errors that may occur on www.jansetbilgin.com due to typographical and system errors. SELLER reserves the right to cancel orders prices of which are shown incorrectly.

When purchasing from www.jansetbilgin.com, BUYER agrees that this is a personal purchase and not for resale.

By signing this contract electronically, BUYER confirms that SELLER has provided him with the necessary information such as an address, phone number, basic features of the ordered products, price of the products including taxes, and payment and delivery information correctly and completely before the execution of the distance contracts.

If the product price has not been paid or cancelled in the bank records for any reason, SELLER is deemed free of the obligation to deliver the product.

The date on which the orders place via bank transfer or EFT are processed by SELLER is not the date on which the order was placed, but the date on which the payment appears to have been transferred to SELLER’s bank accounts.

For orders placed via bank transfer or EFT, BUYER agrees that SELLER will cancel the order if BUYER does not make any payment within two business days.

In the case that payment is made via credit card or other card, if the bank or financial institution does not pay the price to SELLER due to unfair or unlawful use of BUYER’s credit card by unauthorized persons without BUYER’s consent after the product delivery, BUYER must send the product back to SELLER within three days provided that BUYER has received the product.

ARTICLE 6-DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE OF THE CONTRACT AND DELIVERY METHOD

The goods/services will be delivered to a person/organization named …… at the address …… where BUYER has requested delivery. BUYER must check his delivery when receiving it. We accept and undertake that in our domestic and international shipments, buyers must check whether the package has been damaged and only accept the shipment if there is no damage, that in case of damage (tear, burst, puncture and wetting), they must definitely have the courier file a report and not accept the shipment, that reported shipments will be reimbursed within 45 days after required documents have been issued, that if shipments are not reported and received from the courier with a signature, we will not be liable for losses after the delivery.

ARTICLE 7 – COSTS AND PERFORMANCE OF DELIVERY

SELLER is liable for delivery costs. If SELLER declares that he will cover the delivery cost of those who shop above the figure announced on his website, SELLER is liable for delivery costs. Delivery is made as soon as the stock is available, and the cost of the goods is transferred to SELLER’s account. SELLER delivers the goods/services within 30 (thirty) days of the order and reserves the right to extend the period with additional 10 (ten) days with written notice. If for any reason the cost of the goods/services is not paid or cancelled in the bank records, SELLER is deemed to be free of the obligation to deliver the goods/services.

ARTICLE 8 – BUYER’S DECLARATIONS AND UNDERTAKING

BUYER will inspect the goods/services subject to the contract before receiving the delivery, and not accept damaged and defective goods/services with dents, fractures, torn packaging etc. from the cargo company. The delivered goods/services shall be deemed undamaged and sound. After the delivery, BUYER is liable for the careful protection of the goods/services. If the bank or financial institution does not pay the cost of the goods/services to SELLER due to the unfair or unlawful use of BUYER’s credit card by unauthorized persons after the delivery of the goods/services, BUYER is obliged to send the goods/services to SELLER within 3 (three) days, provided that they have been delivered to him. In this case, BUYER is liable for the delivery costs.

BUYER or the third party is obliged to send the invoice, delivery note, certificate, insurance forms, product packaging and all other materials and documents he received to SELLER in full when returning the product. If the products are returned without filling in the return information and signing the invoice, VAT, and other legal obligations, if any, are not refunded. When returning the product, BUYER is liable for any deterioration, damage or similar depreciation of the product, documents and materials sent with the product for reasons arising from the cargo companies or the buyer performing the return process.

Within seven days after the arrival of these documents, the product price is returned to BUYER.

ARTICLE 9 – SELLER’S DECLARATIONS AND UNDERTAKING

SELLER is liable for delivering the goods/services subject to the contract intact, complete, in accordance with the features specified in the order and with warranty documents and user manuals, if any.

SELLER performs his operation no later than thirty days from the moment BUYER delivers the order to him. This period may be extended for a maximum of ten days, provided that the consumer is notified in writing in advance.

If the goods/services subject to the contract are to be delivered to another person/organization other than BUYER, SELLER may not be held responsible for the failure of the person/organization to accept the delivery. SELLER returns the cost of the goods/services and valuable documents, if any, within 14 (fourteen) days after receiving the declaration of withdrawal. For justifiable reasons, SELLER may supply BUYER with a product of equal quality and price before the expiration of the performance period in the contract.

The production of ordered products might not be possible for various reasons. If SELLER cannot meet his obligations in the contract, citing the impossibility of the fulfillment of the order, he informs BUYER about this situation before the contractual obligation expires. He returns the price and all documents causing debt to BUYER within 10 days.

As a result of the production of ordered products by SELLER with manual labor, there may be a +/-10% difference in carats and weight of the products. Because the rings are adjusted according to the ring size specified by BUYER, there may be a difference in the gold gram.

BUYER has the right to withdraw from the contract within 14 days of delivery of the product he ordered to himself or to the person/ organization at the address he specified as the delivery address. For the exercise of the right of withdrawal, SELLER shall be notified via contact form, e-mail or phone number indicated on elijahjewels.com and products must not be covered in the “Products Beyond the Scope of the Right of Withdrawal” specified in Article 15. SELLER has the right not to accept returns made without being informed.

BUYER or the third party is obliged to send the invoice, delivery note, certificate, insurance forms, product packaging and all other materials and documents he received 

to SELLER in full when returning the product. If the products are returned without filling in the return information and signing the invoice, VAT, and other legal obligations, if any, are not refunded. When returning the product, BUYER is liable for any deterioration, damage or similar depreciation of the product, documents and materials sent with the product for reasons arising from the cargo companies or the buyer performing the return process.

Within seven days after the arrival of these documents, the product price is returned to BUYER.

ARTICLE 10 – FEATURES OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT

The Type, Quantity, Brand/Model, Color, and Sale Price including all taxes of the goods/services are as indicated on the goods/services advertisement page on www.jansetbilgin.com and in the invoice, which is considered an integral part of this contract.

Because the products are handmade, there may be small differences between the product sent and the product in the photo. 

There may be slight tonal differences in the products depending on the stock status of the materials used.

ARTICLE 11 – CASH PRICE OF THE GOODS/SERVICES

The cash price of the goods/services is available in the content of the sample invoice mailed at the end of the order and in the invoice sent to the customer along with the product.

ARTICLE 12 – DEFERRED PRICE

The deferred price of the goods/services is available in the content of the sample invoice mailed at the end of the order and in the invoice sent to the customer along with the product.

ARTICLE 13 – PAYMENT PLAN

If BUYER purchases with credit card and in installments, the number of installments selected on the website is valid. In installment transactions, the relevant provisions of the agreement signed between BUYER  and the bank apply. The credit card payment date is determined by the terms of the contract between the bank and BUYER. BUYER can also track the number of installments and payments from the statement sent by the bank.

ARTICLE 14 – RIGHT OF WITHDRAWAL

BUYER may exercise the right of withdrawal within 14 (fourteen) days from the delivery of the goods/services subject to the contract to him or to the person/organization at the address indicated. For the exercise of the right of withdrawal, he must notify SELLER via fax, e-mail (infojansetbilgin@gmail.com) or phone number 0(212) 243 12 24 and the packaging and the content of the goods/services must not be damaged in accordance with the provisions of article 14 and the preliminary information, which is an integral part of this contract and published on www.jansetbilgin.com. If this right is exercised, it is mandatory to return the original invoice for the goods/services delivered to the third party or BUYER. Within 10 (ten) days after the notification of the right of withdrawal is received, the cost of the goods/services is returned to buyer and the goods/services are returned within 14 (fourteen) days. If the original invoice is not sent, VAT and other legal obligations, if any, may not be returned to BUYER. The delivery price of the returned goods/services due to the right of withdrawal is covered by SELLER. All responsibility for the arrival of the package to SELLER belongs to BUYER.

ARTICLE 15 – GOODS/SERVICES BEYOND THE SCOPE OF THE RIGHT OF WITHDRAWAL

The products listed below may not be returned under the right of withdrawal.

Non-refundable products by their nature:

a) Prepared in accordance with the customer’s requests or clearly his personal needs, which are not eligible for return by their nature,

b) Products used by the customer outside its conventional use.

c) Custom manufactured products (name engraved products), products on sale, products in the outlet category, custom made products with the request of BUYER, modified and customized products (a desired size outside the standard 13-14 ring size, bracelet size modification, engraving, manufacturing with different stones, etc.), discounted products, watches, etc. definitely may not be refunded.

ARTICLE 16 – DEFAULT AND LEGAL CONSEQUENCES

If BUYER goes into default on the transactions made with his credit card, the cardholder will pay interest and be liable to the bank under the credit card agreement made with the bank itself. In this case, the bank may take legal action, demand the arising costs and counsel’s fee from BUYER and in any case that BUYER goes into default on his debt, BUYER agrees to reimburse SELLER due to the delayed debt payment.

ARTICLE 17 – AUTHORIZED COURT

In disputes that may arise from this contract, Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade, and Consumer Courts in BUYER’s or SELLER’s residence are authorized in disputes above this value.

Courts of First Instance are authorized where Consumer Courts cannot be found.

If the order is completed, BUYER is deemed to have accepted all the terms of this agreement.

Seller:

Janset Bilgin Jewelry

Buyer:

Date:

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